Communicate – 1

Always maintain open lines of communication with everyone in your squad.

  • Provide Situational Awareness (Morning Briefing)
  • Always make time for any questions or concerns


  • Praise in Public / Criticize in Private
    • Don’t praise the group for general daily performance. Thank the group.
      • “Thank you for your hard work today.” / “I’m glad to be working with all of you.”
    • Praise the individual for a specific task or moment.
    • Once a day at a specific time is a good time to identify specific tasks that were done above standards.
      • Praise by name and only when its deserved, be specific.
      • Make sure to identify, name, action and time
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